Appointments and cancellations

cohealth is proud to play a vital role in Victoria’s broader health system, including responding to the coronavirus (COVID-19) outbreak.

The way we deliver some services has changed to ensure we continue to provide safe, high-quality care.

Some appointments have changed to video or telephone call

This way, we can still provide care without putting you at risk. We will let you know when you are making an appointment if you have this option. View a list of services that are available via video or phone call.

Follow these tips to get ready for your appointment.

Our health centres remain open and doctors are offering face-to-face appointments for high priority clients.

The following services are also providing face-to-face support in urgent or exceptional circumstances:

• Aboriginal and Torres Strait Islander health services
• Alcohol and other drugs services
• Dentists and oral health
• Homelessness services
• Hospital Admission Risk Program
• Occupational therapy
• Physiotherapy
• Podiatry
• Refugee health

Group based community programs have stopped to reduce risk of transmission

This includes community groups and exercise groups. View a list of services that have been suspended.  

Do you need urgent support before your appointment?

If you need urgent support before your appointment, please phone:

• your GP, or Nurse-On-Call: 1300 60 60 24 (available 24/7)
• 1800 Respect (family violence support): 1800 737 782
• Lifeline: 13 11 14

In an emergency, call Triple Zero (000)

You can also access a list of other support services available in the north and west of Melbourne.

Do you need to cancel your appointment?

It is better to phone us during working hours if you can, otherwise use the form below.