Who can use cohealth

Our services are for anyone who is a local resident in Melbourne’s CBD or inner northern and western suburbs.

cohealth is a community health service that provides high quality affordable health care. Community health services are for everyone. We also prioritise help for people who are at increased risk of chronic poor health.

Promoting access to our services

We place importance on providing access to services for certain groups of people. We recognise that some groups of people have poorer health outcomes because they may be unable to access services as often as they need. Also, some people cannot wait for services because this would result in their health getting worse.

We provide priority access to services for:

  • Refugees and asylum seekers
  • Aboriginal and Torres Strait Islander people
  • People who identify as LGBTQIA+
  • Families and young people at risk
  • People who experience family violence
  • Disadvantaged and disenfranchised people (for example recent prisoners)
  • People at risk of harm associated with alcohol and drug use
  • People with or at risk of chronic disease
  • People with or at risk of a serious mental illness or poor mental health
  • People with a disability
  • Older people with complex needs
  • People who are inadequately housed or at risk of being homeless


Health Care Cards and concession cards

People with a Health Care Card or other Commonwealth concession cards are eligible for free or heavily discounted services.

Concession cards that are eligible for free or discounted services:

  • Health Care Card
  • Low Income Health Care Card
  • Pensioner Concession Card
  • Commonwealth Seniors Health Care Card
  • Veteran Card (DVA card)
  • Ex-Carer Allowance (Child) Health Care Card
  • Foster Child Health Care Card

Cards that are not accepted:

  • Student cards
  • Seniors Card

Learn more about fees and costs

Medicare card

People who have a Medicare card are eligible to use bulk billed services like doctors (GPs).

Learn more about Medicare


People aged 65 or over, and Aboriginal and Torres Strait Islander people aged 50 or over can use cohealth services. To use cohealth’s allied health services (such as physiotherapy, podiatry or a dietitian) you will need to have a MyAgedCare assessment and referral. Learn more about MyAgedCare


People who are part of the National Disability and Insurance Scheme (NDIS) can use cohealth services. Learn more about NDIS

Fees and costs

Information about fees related to specific cohealth health and support services.

Waiting list

For some services where there is a high demand waiting times may apply.

About us

cohealth is a not-for-profit community health organisation. We provide essential health and support services in Melbourne’s CBD, and northern and western suburbs.

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