Victims assistance program

Support and assistance for victims and witnesses of violent crime

Help for victims and witnesses to manage and recover from the effects of crimes including assault, sexual assault, family violence and homicide.

Service details

Coping with the effects of being a victim of or witnessing a crime can be traumatic. You may find it difficult to complete day-to-day tasks or feel on top of things. If you have suffered a physical or emotional injury or financial loss as a result of a violent crime, the cohealth Western Victims Assistance Program can support you to manage and recover from the experience.

We tailor our service to meet your needs to help with:

  • emotional and physical support – practical assistance
  • counselling
  • providing victims with a voice
  • dealing with the criminal justice system
  • links to other services including counselling and legal advice.

Privacy statement 

cohealth, on behalf of the Department of Justice and Community Safety, collects personal information for the purpose of providing support to victims of crime. Your information is kept confidential in accordance with privacy laws. Without this information we may be unable to provide you with the adequate support you may require, for example referrals to appropriate programs or support services. Personal information may also be disclosed to other organisations under the Victims Assistance Program, the Victims of Crime Helpline and Information Sharing Entities under the Family Violence Information Sharing Scheme and the Child Information Sharing Scheme. You can find out more about the Information Sharing Entities, including a list of Information Sharing Entities, on the information sharing and MARAM reforms website. You are able to request access to the personal information that we hold about you, and to request that it be corrected. If you have any queries or concerns, please contact cohealth’s VAP team directly. The Department respects individuals’ right to privacy. You can find out more on the Department’s website.

Give us a call

9448 5517

Fees & eligibility

People who:

  • have experienced all forms of assault, family violence and culpable driving
  • have witnessed a violent crime and
  • are close family members of a person who has died as a result of a homicide

The cohealth Western Victims Assistance Program is located in Footscray and we also have staff colocated at:

  • cohealth Central City (53 Victoria St, Melbourne)
  • Werribee Police Station (134 Princes Hwy, Werribee)
  • Melton Police Station (243 Station Rd, Melton)
  • Footscray Police Station (66 Hyde St, Footscray)
  • Sunshine Police Station (497 Ballarat Rd, Sunshine)
  • Caroline Springs Police Station ( 221 Caroline Springs Blvd, Caroline Springs)

Contact us on 9448 5517 for information or to make an appointment. Referrals from police, family violence or other services are welcomed.

The Department of Justice and Regulation can also offer information, assistance and support via their Helpline: 1800 819 817

Free. There is no cost for this service.

Available at 1 locations

Opening hours

Mon 10:00am - 5:00pm
Tue 10:00am - 5:00pm
Wed 10:00am - 5:00pm
Thu 10:00am - 5:00pm
Fri 10:00am - 5:00pm

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About us

cohealth is a not-for-profit community health organisation. We provide essential health and support services in Melbourne’s CBD, and northern and western suburbs.

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