health update

Western Psychosocial Support Service (WPSS) and National Disability Insurance Scheme (NDIS) Access Service

Funded by the North Western Melbourne Primary Health Network (NWMPHN), cohealth and Jesuit Social Services have partnered to provide community-based psychosocial support in the western region of Melbourne.

Get access to one-to-one coaching and group activities that support recovery for mental health issues and assistance to navigate access to the NDIS.   

Am I eligible?

You are eligible to receive support if you:

  • Live or work in the western region of Melbourne (Brimbank, Hobsons Bay, Maribyrnong, Melton, Moorabool and Wyndham local government areas)
  • Are aged 16 years or older
  • Have episodic or ongoing mental illness which has impact on psychosocial functioning
  • Would benefit from community based, time limited psychosocial support
  • Are not a current recipient of NDIS funding
  • Are not already getting support from MHCSS Continuity of Support (CoS), National Psychosocial Support Transition (NPST), or Continuity of Support (CoS).
  • Are not currently supported or eligible for local hospital network funded psychosocial support services i.e. Early Intervention Psychosocial Support Response (EIPSR)

What does it involve?

Get support, get connected

Support is designed to increase your independence and build skills.  Support can focus on receiving practical help with daily living, looking after your health, as well as improving your connections with family, friends and the community.

Learn strategies and develop skills that help you to:

  • Identify your strengths, values and goals
  • Build resilience
  • Make progress towards the things that are important to you
  • Find people to help you improve your wellbeing
  • Connect with family or with your community
  • Improve your physical health
  • Enjoy a full and vibrant quality of life.

Improve your health and wellbeing

Using an evidence-informed, non-clinical approach, we support you at the times when you most need it. The length of support can range from 8 weeks to a maximum of 12 months.

An experienced Recovery Coach or Peer Recovery Coach will spend time with you to help you: :

  • Look after your mental and physical health
  • Develop a recovery plan
  • Make progress towards your goals through face-to-face and phone coaching
  • Reduce your need for hospital services
  • Reach out to the people in your life who can support your recovery, such as:
    • Carers or family members
    • Your Doctor or General Practitioner (GP)
    • Services in the community
    • Health professionals

Support to suit your needs

The support you receive is based on what is important to you. We can help you to build the confidence and skills to make progress towards your goals and the life you want, this can include:

  • Daily living support
  • Connecting with your community
  • Emotional Support
  • Improving physical health
  • Improving family relationships
  • Coordinating services
  • Justice
  • Managing money
  • Alcohol and other drugs
  • Linking with other support such as housing and employment services
  • Access to education and vocational training

Mental health recovery

We offer an individualised, coordinated, planned, inclusive and reliable service according to your needs.

We believe that recovery is an individual process and that with the right kind of support, each person can move towards living a meaningful, hopeful and contributing life  that matches their values and goals for the future.

What do I need to do?

For more information about the service or to make a referral for yourself or someone else, call the WPSS team on 9448 6880.

Extended hours of support are available:

Tuesday – Friday: 9am- 9pm
Saturday: 9am- 5pm.

What does it cost?

There is no cost for this service.

The Western Psychosocial Support Service (WPSS) NDIS Access Service

The Western Psychosocial Support Service (WPSS) NDIS Access Service is a North Western Melbourne Primary Health Network (NWMPHN) funded program that assists people with psychosocial support needs to transition to the National Disability Insurance Scheme (NDIS).

The WPSS NDIS Access Service can assist you with:

  • Registering as a participant with the NDIS
  • Liaising with the National Disability Insurance Agency (NDIA) on your behalf
  • Completing an Access Request Form (ARF), including completion of Evidence of Disability Forms, as part of your application to the NDIS
  • Evidence gathering and referrals to Occupational Therapists and/or Clinical Psychologists to obtain required evidence
  • Pre-planning support once Access has been met
  • Exploring support options if your application is not successful; including reapplying, appealing and escalating a decision to the Administrative Appeals Tribunal (AAT)
  • Facilitation of appropriate referrals to the wider WPSS program, as well as additional allied health and cohealth programs more generally

If you need support accessing the NDIS, please call 9448 6880 to speak with the WPSS Intake team.

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