Support and resources for mainstream service providers and support coordinators working with people that have exceptionally complex support needs.
The Exceptionally Complex Support Needs Program (ECSNP) assists NDIS providers, including support coordinators, mainstream and community services to support participants with exceptionally complex support needs.
cohealth is the Victorian provider of the ECSNP, funded by the National Disability Insurance Agency (NDIA). The services delivered through the ECSNP are free of charge for disability service providers, mainstream services and NDIS participants.
The ECSNP provides support through:
Subject Matter Expertise
We collaborate with disability service providers and mainstream services to provide subject matter expertise and guidance on how to appropriately support NDIS participants with complex support needs.
We lead Communities of Practice and workshops to share knowledge, develop a collective understanding of best practice crisis response and improve service delivery to ensure better outcomes for participants with complex support needs.
We operate an after-hours crisis referral line for approved referrers only (police, ambulance, hospitals, acute mental health services, federal police and state justice officers).